Frequently Asked Questions

  • We offer a broad spectrum of restoration services, including water damage restoration, fire and smoke damage restoration, mold remediation, biohazard cleanup, asbestos abatement, and hoarding cleanup. We also facilitate any reconstruction services you may require following a loss.

  • Given the urgent nature of water damage emergencies, our team is available around the clock, and we aim to respond within an hour. This allows us to promptly evaluate the situation and kickstart the restoration process.

  • The fire and smoke restoration process is comprehensive. After securing the property and assessing the damage, we focus on soot and debris removal, including the removal of damaged materials or contents. A thorough structural cleaning of the affected areas follows. Finally, we take care of any essential drying services, odor removal, and then restoration and repairs to reinstate the property to its pre-fire state.

  • Mold can cause notable health risks such as respiratory issues, allergies, and potential infections. It’s crucial to rely on professionals who can contain and eliminate mold safely, prioritizing the health and well-being of the occupants. Our trained professionals use effective remediation techniques to halt mold and prevent its recurrence.

  • Biohazard cleaning involves strict safety protocols, right from using protective equipment to implementing effective disposal procedures. Our focus is to ensure the removal of biohazardous materials while minimizing any risk.

  • We use a combination of tools and methods for water damage restoration, which include moisture detectors, dehumidifiers, water extraction equipment, air movers, and specialized drying techniques. The objective is to thoroughly dry the affected areas and restore the property to its pre-damage condition.

  • The time frame for mold removal depends on the extent of the mold growth and the affected area. Our professionals conduct a comprehensive assessment to estimate the timeline for mold removal and related repairs.

  • We have accomplished various hoarding cleanup jobs with unique challenges. Our team is trained to handle hoarding situations with empathy, discretion, and professionalism, helping to restore the living space.

  • Our team holds necessary licenses and credentials, including certifications in water damage restoration, fire and smoke restoration, mold remediation, biohazard cleanup, and other industry-standard training.

  • Yes, Real Diehl Restoration offers insured restoration services. We strive to provide peace of mind to our clients by working closely with insurance providers and streamlining the claims process for a smooth experience.

  • We’re here for you. Contact us at 768-616-1990.

    It’s not just a restoration journey, but restoration done right! Real Diehl Restoration is ready for you; don’t hesitate to reach out today!